StillAnswer

Privacy

This page explains which personal data this website processes, why, and with whom. It describes the technical setup as built; the legal bases, retention periods and transfers are stated below.

Controller

Dominik Heinrich, Sternenstrasse 24, 8002 Zürich, Switzerland. E-mail: mail@dominikheinrich.ch.

Hosting

The website runs on Microsoft Azure Static Web Apps in the West Europe region (Netherlands). To deliver the pages, the hosting service necessarily processes technical connection data such as your IP address, the time and the requested file.

No tracking, no cookies from us

We use no analytics, no advertising and no tracking. The website sets no cookies. Two values are stored in your browser only: your chosen language (localStorage, "wa-site-lang") and the history of the on-page chat for the current tab (sessionStorage, "wa-agent-site-chat"). Fonts are the system fonts of your device; nothing is loaded from third-party font services.

The AI chat on this page

If you use the chat, your messages (the last up to 12 turns) and the address, title and section headings of the page you are on are sent through our server to Google's Gemini API to generate an answer. Your IP address is used for a short time in the server's memory to limit abuse (rate limit) and is not stored. Answers to frequently asked first questions are cached in memory for up to 6 hours, keyed by the question text. The Gemini API is used under Google's terms for API customers; Google may process data outside the EU. Please do not enter personal data in the chat.

Buying a plan (Stripe)

Payments are handled by Stripe (Stripe Payments Europe, Ltd., Ireland) on Stripe's own checkout page. Stripe collects your e-mail address, name, billing address, payment details and, if you enter it, your VAT ID; we do not see your full card details. We receive the result of the payment and the details needed to set up your account and send invoices. Stripe's privacy policy: stripe.com/privacy.

Notifications to us

When you buy, start but don't finish a purchase, a payment fails or a subscription ends, we receive an internal e-mail (sent via Microsoft Azure Communication Services, data location Europe) with the purchase details: e-mail address, name, country, VAT ID and amount.

Processors

We use these service providers as processors: Microsoft Azure (hosting, e-mail via Azure Communication Services, Europe), Stripe (payments), Google (Gemini API for the chat).

Retention and your rights

We keep purchase and invoice data for as long as the law requires (accounting retention) and otherwise only as long as needed to run your account. Legal bases: performance of a contract (Art. 6(1)(b) GDPR), legal obligations (Art. 6(1)(c)) and our legitimate interest in a secure, working website (Art. 6(1)(f)).

You have the right to access, rectify, erase and restrict the processing of your data, to data portability and to object, and the right to lodge a complaint with a data protection authority. Contact: mail@dominikheinrich.ch.